Terms & Conditions

1. Acceptance of Terms

By accessing, browsing, registering an account, purchasing products, or enrolling as an independent distributor or franchise partner with GEOMA Business Corporation Private Limited (hereinafter referred to as "GEOMA", "Company", "we", "us", or "our"), you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions, our Privacy Policy, and any supplemental guidelines published by the Company.

If you do not agree with any part of these Terms, you must discontinue your use of our platforms and services immediately.

2. About Geoma and Its Services

GEOMA is an integrated Indian commerce enterprise operating a three-in-one ecosystem encompassing:

• Direct Selling & Network Commerce: A transparent multi-tier marketing system empowering independent distributors to earn business commissions by sharing quality lifestyle, wellness, grocery, and FMCG products.
• Supermarket Retail & Stock Points: A nationwide network of Primary Distribution Centres (PDC), Mega Stores, Mini Stores, and Micro Stores delivering verified retail inventory across urban and rural markets.
• Digital E-Commerce: An online shopping portal facilitating authentic product ordering, doorstep delivery, and convenient digital payments for verified customers.

3. Customer and Distributor Registration

To register as a customer, independent distributor, or franchise partner on the GEOMA platform:

• You must be at least eighteen (18) years of age and legally competent to enter into a binding contract under the Indian Contract Act, 1872.
• You must provide accurate, current, and verifiable personal information, including your full legal name, valid mobile number, residential address, email address, and nominee details.
• Distributors must undergo Know Your Customer (KYC) verification by furnishing a valid Permanent Account Number (PAN) and government-issued identity and address proof (such as Aadhaar, Voter ID, or Passport).
• Distributor registration requires a valid Sponsor ID from an existing registered active member in good standing.

4. Account Responsibilities & Security

Account holders are solely responsible for maintaining the confidentiality of their login credentials, passwords, and two-factor authorization tokens. You agree to:

• Notify GEOMA immediately of any unauthorized access or suspected security breach relating to your account.
• Ensure that your account is not transferred, assigned, leased, or sub-licensed to any third party without express written authorization from GEOMA corporate management.
• Accept full responsibility for all activities, purchases, and commission transactions executed under your authenticated account.

5. Product Information and Availability

GEOMA strives to ensure that all product descriptions, images, ingredients, packaging details, net quantities, and Business Points (BP) are represented with maximum accuracy. However:

• All product orders are subject to stock availability at the selected Central Warehouse, Mega Store, or regional PDC.
• In the event of temporary stock unavailability or transit delays, GEOMA reserves the right to offer equivalent substitutes or issue a prompt refund / wallet credit.
• Product packaging and label aesthetics may undergo periodic design updates in compliance with Legal Metrology and statutory regulations.

6. Product Pricing and Payments

All prices displayed on the GEOMA website and distributor portals are in Indian Rupees (INR) and inclusive of applicable Goods and Services Tax (GST), unless specified otherwise.

• Payments may be completed through authorized online payment gateways (UPI, Net Banking, Debit/Credit Cards), approved store POS counters, or verified company bank transfers.
• Distributors receive access to special Distributor Pricing (DP) and Business Points (BP) upon successful activation and qualification.
• A digitally generated tax invoice will be issued for every verified transaction and made accessible in the user dashboard.

7. Franchise and Distributor Responsibilities

Every independent distributor and authorized franchise partner agrees to adhere strictly to the GEOMA Code of Ethics and applicable Direct Selling Guidelines issued by the Ministry of Consumer Affairs, Government of India:

• Distributors shall not make false, deceptive, exaggerated, or misleading claims regarding product health benefits or guaranteed financial earnings.
• Franchise store operators (Mega, Mini, Micro) must maintain hygienic storage, accurate inventory accounting, and strictly honor customer invoices and distributor pickup orders.
• Cross-sponsoring, poaching existing distributor lineages, or promoting competing network enterprises using GEOMA databases is strictly prohibited and subject to immediate account termination.

8. Referral and Commission Policies

GEOMA provides incentives and commissions strictly based on genuine product sales volume (Business Points) generated across binary pairs, repurchases, mentorship, team-building, and leadership milestones:

• Earnings are calculated transparently based on published business compensation plan metrics and periodic system cutoffs.
• No commission or bonus is paid merely for enrolling or recruiting new members without associated product sale volume.
• All commissions are subject to applicable statutory Tax Deducted at Source (TDS) under Section 194H / 194R of the Income Tax Act, 1961, as well as mandatory company administrative processing charges.

9. Wallet and Payout Conditions

Commission balances are accrued in designated distributor digital wallets (Binary Wallet, Repurchase Wallet, Fast Track, Achiever Wallets):

• Payout withdrawals require a verified PAN card, verified bank account details with matching account holder name, and active account status (Green ID).
• Bank payouts are disbursed directly to verified bank accounts through NEFT, RTGS, or IMPS after cutoff audit approval.
• Any disputed commission calculation must be reported in writing to GEOMA Accounts Support within thirty (30) days of the respective cutoff date.

10. Product Returns, Refunds, and Exchanges

GEOMA is committed to complete customer satisfaction and consumer protection:

• Customers and distributors may request a return or replacement for defective, damaged, or expired products within seven (7) days of delivery or in-store purchase.
• Returned items must be unused, in their original tamper-evident packaging, and accompanied by the original invoice.
• Upon successful inspection of the returned goods, approved refunds will be credited to the original payment source or distributor repurchase wallet within seven to ten (7–10) business days.

11. Intellectual Property Rights

All content, trademarks, brand names, service marks, emblems, software code, graphic designs, product packaging, and literature appearing on the GEOMA platform are the exclusive intellectual property of GEOMA Business Corporation Private Limited. Unauthorized copying, modification, republication, or distribution is strictly prohibited.

12. Limitation of Liability

To the maximum extent permitted under applicable law, GEOMA and its directors, officers, employees, and agents shall not be liable for any indirect, incidental, punitive, or consequential damages resulting from platform downtime, communication failures, third-party gateway delays, or unauthorized user misconduct.

13. Changes to Terms & Conditions

GEOMA reserves the right to modify, amend, or replace these Terms and Conditions at its sole discretion to reflect business, legal, or regulatory updates. Any revised version will be published on this page with an updated "Last Revised" date. Continued use of the platform after updates constitute affirmative acceptance of the amended terms.

14. Governing Law and Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of India. Any controversy, claim, or dispute arising out of or relating to these terms or business transactions with GEOMA shall be subject to the exclusive jurisdiction of the competent courts situated in Coimbatore, Tamil Nadu, India.

15. Contact Information

If you have any questions, legal notices, or feedback regarding these Terms and Conditions, please contact our Compliance & Grievance Division: